Home

Septura Wisdom™

Industry Solutions
Human Resources
Healthcare

The Company
Leadership Team
Careers
Contact Us

Services & Support

Partners

Overview
HR Technology (HRT) Consultants is a leading provider of management consulting for enterprise portals, customer relationship management (CRM), and enterprise workflow. Information access and document management are critical elements to delivering rapid response to customers. However, with HRT consultants spending a majority of their time at client sites, the company needed a solution that would allow the documentation accessible from any where through individual laptops, servers, and PCs. Keeping up with up-to-date documentation is challenged problem for the company to solve while consultants work at customer sites.

HRT Consultants look for a solution that would make this information accessible to the organization as a whole, ensuring that every consultant has access to the important project documentation and organizational knowledge. As a result, HRT consultants minimize the number of hours spent searching for information that should be available at their fingertips.

Septura Wisdom, an Enterprise Knowledge Management Solution
In implementing the solution, HRT Consultants has made Wisdom, a Septura Knowledge Management Portal solution a cornerstone of the company's consulting methodology. Septura Wisdom has also enhanced HTR business processes by providing consultants with easy access to enterprise data, such as HR forms and policies, Company News etc. as well as access to knowledge base and experience gained on past projects.

Septura Wisdom is used to manage the knowledge contained in documents, collaboration messages, on the corporate intranet, and on the Internet. As a result, when consultants are preparing proposals for new customers based on ease of the search capability on similar projects, technologies, markets, etc., to capture the best practices.

Septura Wisdom solution is designed based on Microsoft standard platform that is integrated with Office XP and Microsoft Windows®, so that consultants can search the document repository directly from within applications like Microsoft Word or Excel. This enables consultants to quickly find documents, check information, and extract data without ever leaving their Office application.

Consultant managers can track the progress of projects through subscriptions that notify them when key documents are created or modified.

Integration with Enterprise Back end SystemsHTR uses Septura Wisdom to unlock the data stored in their enterprise CRM system, making customer information accessible to all consultants, whether they are at their desks or at a remote location such as a customer site.

On the Septura Wisdom Portal site, the Wisdom Channel give usersí access to the back-end CRM system, which contains the most recent and accurate background information about every one of HTR customers and their prospects through a search dialog box. The system supports remote users across the intranet or Internet.

Benefits
By choosing Septura Wisdom as a cornerstone of their consulting methodology, the company can reduce its cost of sales by six to ten percent on every customer engagement. Further, through better document and knowledge management, consultants can create proposals faster based on factual and relevant information, and a faster response often makes the difference between winning and losing an account. By doing so, the company expects that the technology will increase their new business by up to 20 to 30 percent.